Shipping policy

Shipping & Handling

At Crown & Collar Boutique, we currently ship to customers in the United States.

Shipping Cost

We offer free standard shipping on all orders within the United States.

Processing Time

Orders are usually processed within 2–5 business days after payment is confirmed. During busy periods, processing may take slightly longer.

Estimated Delivery Time

Most orders are delivered within 7–15 business days after processing. Delivery times may vary depending on the product, supplier, destination, carrier delays, holidays, or other factors outside our control.

Please note that some items may ship separately if they are fulfilled from different supplier locations.

Order Tracking

When tracking information is available, you will receive a tracking link by email after your order has shipped.

If you do not receive tracking information within 7 business days, contact us at:

info@crown-collarboutique.com

Incorrect Shipping Information

Please make sure your shipping address is correct before placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses provided at checkout.

If you notice an address mistake after placing your order, contact us as soon as possible. We will do our best to help, but we cannot guarantee changes once an order has started processing.

Lost, Delayed, or Damaged Orders

If your order is delayed, lost, or arrives damaged, contact us at:

info@crown-collarboutique.com

Please include your order number and clear photos if the item arrived damaged.

Shipping Restrictions

We currently ship within the United States only. We do not currently offer international shipping.